Frequently Asked Question

01 Do you offer personalized furnishing consultancy?

Yes, we offer a personalized consultancy service. Our design experts are available to help you choose the perfect furniture for your space and answer all your decor questions. Contact us to schedule a virtual appointment or for more information.

02 What shipping options are available?

We offer several shipping options, including standard, express and appointment deliveries. Delivery times vary based on your location and item availability. For further details, please visit our shipping page or contact us directly.

03 Is it possible to make returns or exchanges?

Yes, we accept returns or exchanges within a certain period of purchase, as long as the items are in original condition. Shipping costs for returns are the responsibility of the customer. For more information on the returns process, please see our returns policy on the website.

04 How can I maintain and care for my high-quality furniture to ensure its longevity?

The care and maintenance of furniture depends on the type of material. We provide detailed care and maintenance instructions for each product purchased. In general, we recommend avoiding direct exposure to sunlight and excessive humidity. It is important to regularly clean the furniture with products specific to the material, avoiding abrasive substances. If you have any questions or specific needs, our customer service team is always available to provide advice and support.